If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus Google Assistant App.

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Lost and Found

Did you leave something behind on the bus due to all the excitement, anticipation or relaxation?

No problem! Simply fill out the Lost & Found form below. You can also view current information on your case at any time by entering your booking number in the status form.

We will be in contact via email immediately if we find your item. If we do not find anything, you will receive an email from us within 14 days.

FlixTip! To help us better match your item, pay attention when selecting 'Lost item type'. A laptop in a backpack should be described as luggage. Enter extra notes (such as 'contains laptop') in the description.


Please note: You do not need to send us another email or call us again: the current status of your inquiry is always available to you online. Thank you.


Register your lost item here