Do you have a question with regards to your booking or your trip with FlixBus? Here you can find the answers to the most common questions and contact information about our customer service.
In order to make Your journey as comfortable as possible, Flixbus offers a wide range of different services on board for You.
If something comes up and you need to change or cancel your trip, you can do this directly on our website up to 15 minutes before your departure.
Our app makes sure that you can stay up to date directly from your mobile. Follow the link to find out all about our bus app:
Read our baggage policy before your bus travel and you will be pleasantly surprised at how much baggage you can take on one of our buses!
Don’t want to miss out on any competitions or €1 offers? Our free FlixBus newsletter will keep you updated about all of our new routes, competitions and exclusive offers.
If you would prefer to book your bus ticket through one of our travel agencies or ticket outlets, then that is not a problem! Find your nearest retailer:
If you have lost or found something on board one of our buses you can contact our lost property office.
All the information you need to know about the current route from or to a particular bus stop is on this page.