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Processing fee list

The following table displays the processing fee depending on the carrier used, the time when the request is made, and the currency you are using.

Currencies Code FlixBus DACH and FlixMobility carriers All other carriers*
0 to 7 days after departure** > 7 days after departure Any day after departure
Euro EUR 2 15 15
US Dollar USD 2 17 17***
Swiss Franc CHF 3 18 18
Czech Crown CZK 50 380 380
Hungarian Forint HUF 600 4700 4700
Norwegian Crown NOK 25 150 150
Swedish Crown SEK 25 150 150
Bulgarian Lev BGN 7 30 30
Romanian Leu RON 12 70 70
British Pound GBP 2 14 14
Polish Zloty PLN 8 65 65
Croatian Kuna HRK 10 110 110
Danish Crown DKK 15 110 110
Serbian Dinar RSD 200 1800 1800
Bosnian-Herzegovinian Convertible Mark BAM 3 29 29
Albanian Lek ALL 250 2000 2000
Ukrainian Hrywnja UAH 60 440 440
Macedonian Denar MKD 120 900 900
Russian Ruble RUB 275 999 999

Legend

*Except for:

  • Flixbus Polska carrier:
    - Before departure: full refund for any currency.
    - After departure: no refund for any currency.

  • Flixbus Rus carrier:
    - 0 to 7 days after departure: for all currencies, please refer to the prices displayed in the column “0 to 7 days after departure” of the following table.
    - > 7 days after departure: no refund for any currency.

**Any bank transfer fees would be added to the reduced fare.

***Please note that bookings made through the US websites (domains “www.flixbus.com” and “es-us.flixbus.com”) are subject to a no refund policy before and after departure. Exceptions only if the carrier is Flixbus DACH, FlixMobility, Flixbus Polska, or Flixbus Rus: in these cases, the refund policy is the one described in the following table and accompanying legend.


Find your carrier

To find out which carrier you booked your ride with, check your ticket invoice in your booking confirmation (which you received by email shortly after completing your booking). The following screenshot shows where your carrier's name is displayed on the ticket invoice.

Please find more information in our terms & conditions