Processing fee list

The following table displays the processing fee depending on the carrier used, the time when the request is made, and the currency you are using.

Currencies	Code	FlixBus DACH and FlixMobility carriers		All other carriers*
Currencies	Code	0 to 7 days after the expiration of the ticket**	> 7 days after the expiration of the ticket	Any day after the ticket expires
Euro	EUR	2	15	15
US Dollar	USD	2	17	17***
Swiss Franc	CHF	3	18	18
Czech Crown	CZK	50	380	380
Hungarian Forint	HUF	600	4700	4700
Norwegian Crown	NOK	25	150	150
Swedish Crown	SEK	25	150	150
Bulgarian Lev	BGN	7	30	30
Romanian Leu	RON	12	70	70
British Pound	GBP	2	14	14
Polish Zloty	PLN	8	65	65
Danish Crown	DKK	15	110	110
Serbian Dinar	RSD	200	1800	1800
Bosnian-Herzegovinian Convertible Mark	BAM	3	29	29
Albanian Lek	ALL	250	2000	2000
Ukrainian Hrywnja	UAH	60	440	440
Macedonian Denar	MKD	120	900	900
Turkish Lira	TRY	17	123	123
Brazilian Real	BRL	12	90	90
Canadian Dollar	CAD	2.50	21	21

Legend

*Except for:

FlixBus Polska carrier:
- Before departure: full refund for any currency.
- After the expiration of the ticket: no refund for any currency.
FlixBus Rus and FlixBus-Ukraine carriers:
- 0 to 7 days after the expiration of the ticket : for all currencies, please refer to the prices displayed in the column “0 to 7 days after the expiration of the ticket” in the table above.
- > 7 days after the expiration of the ticket: no refund for any currency.
FlixBus UK limited carrier:
- After the expiration of the ticket: no refund for any currency.
Trips within France performed by FlixBus France S.A.R.L. carrier:
- After the expiration of the ticket: no refund for any currency.
Trips within Portugal performed by FlixBus Portugal Unipessoal LDA. carrier:
- After the expiration of the ticket: no refund for any currency.
Kamil Koc carrier:
- After the expiration of the ticket: no refund for any currency.

**Any bank transfer fees would be added to the reduced fare.

***Please note that bookings made through the US websites (domains “www.flixbus.com”, “es-us.flixbus.com”, and "zh-us.flixbus.com") are subject to a no refund policy before departure and after the expiration of the ticket. Exceptions only if the carrier is FlixBus DACH, FlixMobility, FlixBus Polska, or FlixBus Rus: in these cases, the refund policy is the one described in the following table and accompanying legend.

Find your carrier

To find out which carrier you booked your ride with, check your ticket invoice in your booking confirmation (which you received by email shortly after completing your booking). The following screenshot shows where your carrier's name is displayed on the ticket invoice.

Please find more information in our terms & conditions.