Cancellation fee

For each cancellation (also applies to rebookings), a cancellation fee may be charged per trip and per passenger. The amount of the fee depends on the scheduled departure date and on when you wish to cancel your booking. The calculation is based on the exact time of departure (hour, minute, second). This means for example: 3 days equal 72 hours.
You can cancel your ticket only on FlixBus websites or through partner agencies and ticket sales points of Flix companies up to 15 minutes before the scheduled departure time.

1. Check the departure time of your booked trip on your ticket.
2. Find your currency in the first column
3. Find the amount per trip and per passenger in the column describing the time when you cancelled

Legend:

• >=30 --> Cancellations at least 30 days before departure
• >=14, <30 --> Cancellations between 14 and 29 days before departure
• >=3, <14 --> Cancellations between 3 and 13 days before departure
• <3 --> Cancellations fewer than 3 days before departure