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Cancellation fee

The following table displays the cancellation fees depending on the scheduled departure date, on when you wish to cancel your booking and on the currency being used. The calculation is based on the exact time of departure (hour, minute, second). This means for example: 3 days equals 72 hours.

Legend:

  • >=30 --> Cancellations at least 30 days before departure
  • >=14, <30 --> Cancellations between 14 and 29 days before departure
  • >=3, <14 --> Cancellations between 3 and 13 days before departure
  • <3 --> Cancellations fewer than 3 days before departure

Currency Code >=30 >=14, <30 >=3, <14 <3
Euro EUR 0 1 3 5
US Dollar USD 0 1 3 5
Swiss Franc CHF 0 1 4 7
Czech Crown CZK 0 0 0 0
Hungarian Forint HUF 0 300 900 1500
Norwegian Crown NOK 0 10 35 60
Swedish Crown SEK 0 10 35 60
Bulgarian Lev BGN 0 2 6 10
Romanian Leu RON 0 5 15 24
British Pound GBP 0 1 3 5
Polish Zloty PLN 0 0 0 0
Croatian Kuna HRK 0 6 20 30
Danish Crown DKK 0 10 20 35
Serbian Dinar RSD 0 100 350 550
Bosnian/Herzegovinian Konvertible Mark BAM 0 2 6 10
Albanian Lek ALL 0 125 385 635
Ukrainian Hrywnja UAH 0 20 70 100
Macedonian Denar MKD 0 60 185 300
Russian Ruble RUB 0 20 20 60
Turkish Lira* TRY 0 8 26 44

*For rides within Turkey no cancellation fee applies.

Please find more information in our terms & conditions.